Shipping policy
Shipping Policy
Last updated: 20.01.26
Thank you for shopping with Natalie Davis Studio. Below you’ll find important information about our shipping process, delivery timeframes, and policies.
Order Processing Time
All orders are processed within [1–3] business days (excluding weekends and public holidays) after receiving your order confirmation email.
If we are experiencing a high volume of orders or unforeseen delays, shipping may be delayed by a few additional days. We will notify you via email if this occurs.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Australia
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Standard Shipping: [e.g. 3–7 business days]
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Express Shipping (if available): [e.g. 1–3 business days]
International Shipping
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Delivery times vary depending on destination and customs processing.
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Estimated delivery: [e.g. 7–21 business days]
Please note that delivery times are estimates only and cannot be guaranteed.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (where available). Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes (International Orders)
Natalie Davis Studio is not responsible for any customs duties, taxes, or fees applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.
Delays & Lost Parcels
We are not responsible for delays caused by the shipping carrier, customs clearance, weather conditions, or incorrect address information provided at checkout.
If your parcel is marked as delivered but cannot be located, please contact the shipping carrier directly. If you need assistance, you may contact us at info@nataliedavisstudio.com and we will do our best to help.
Incorrect or Incomplete Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If a parcel is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.
Damaged Items
If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damage so we can assist you.
Email: info@nataliedavisstudio.com
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: info@nataliedavisstudio.com
Business Name: Natalie Davis Studio
Location: Australia
